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Thursday, June 7, 2012

Aviva Wrongly Fired the Entire Staff

Aviva’s email blunder left employees cleaning their desks, as over 1,300 workers of UK-based Aviva Investors were instantaneously fired by accident by email. The local media explained that the employees have got an email from their Human Resources department which told them to hand over corporate property and security passes prior to leaving the building, even though this letter was actually intended for one person. The letter in question reminded all employees of contractual obligations about retaining any confidential data pertaining to the company operations, systems and clients.

The email in question was sent to Aviva’s entire staff of 1,300 people, based in more than a dozen countries, including the United States, United Kingdom, France, Sweden, Canada, Poland, and the Netherlands. It took Aviva’s HR department almost half an hour to realize their mistake and release another letter apologizing to the personnel.

The employee the letter intended for was someone leaving on the day. However, somehow the letter was sent to all Aviva Investors employees across the globe. The representative of the company explained that staff would have known better. Nevertheless, that might not have been the case.

Two days before the incident, Aviva’s Chief Executive Officer Andrew Moss promised he would be overhauling the board and booting the corporate head, along with the heads of Europe and North America. At the moment the company is about to cut 160 jobs, which is about 12% of its global workforce. The observers would have thought it would mean that many of the staff would have entertained the very idea of them being fired a lot longer than Human Resources believed.

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